Presenter Details

Amanda Hiers

Amanda Hiers joined the South Carolina Office of Rural Health in 2021 and currently serves as a program manager for the Community Health Transformation team.

In this role, she leads network development and provides technical assistance resources for community leaders and healthcare providers related to community-based population health programs. She provides this support to community coalitions, AccessHealth Networks, Rural Health Networks and their partner organizations regarding sustainability and viability, continuous quality improvement and new program development.

Prior to joining SCORH, Amanda served as an Innovation and High Reliability Specialist for the South Carolina Hospital Association where she coordinated multiple projects centered on high reliability, community health, access to care, transitions of care, and behavioral health. She also has more than 12 years of experience from the clinical setting in process improvement, hospital safety and quality, health system navigation, and patient education and engagement.

A native of Barnwell County, Amanda is an advocate for improving health equity and reducing health disparities by addressing social determinants of health in South Carolina. She earned her bachelor’s degree in business administration with a concentration in human resource management from Southern Wesleyan University. Amanda also holds a Just Culture Algorithm Certification from Outcome Engenuity, an accountability model designed to help organizations achieve better outcomes and pursue sustainable and positive culture change through systems design and performance management.

Amanda earned her Results-Based Accountability Professional Certification, a framework that incorporates population and performance accountability to improve the effectiveness of programs and create measurable change, from Clear Impact Academy in 2022.