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Positive Communication and Conflict Management: Solving the Puzzle

Program Date & Time:
November 15, 2024 | 9:00am-4:00pm
  • In-person
Registration Fee:
View flyer (PDF)
Additional Details
Instructional Hours:
Registration Deadline:
11/14/24 11:59 PM
Cancellation Deadline:
11/14/24 11:59 PM
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Differing conflict management styles and ineffective communication often generate problems within organizations. Through the use of teams working together to build a simple puzzle, while being restricted in the ways they will be allowed to communicate, the participants of this workshop will fully experience the natural way people within organizations attempt to solve conflict through ineffective means. This experiential exercise will anchor into the participants’ minds the value of collaboration and help teach the highly effective communication skills needed to create an atmosphere of true team work.

At the completion of this activity, participants will be able to:

  • Learn the five most effective communication skills for reducing tension and conflict in any conversation.
  • Learn the five different conflict management styles and be able to determine the instances for which each style is most effective.
  • Practice team-work and collaborative problem solving in order to anchor their learning.
  • Model the skills they learn.
Pee Dee AHEC’s conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials. Speakers have signed a vested interest form declaring any conflict of interest in education activities. Please see individual activities for any conflicts of interest. Provisions of these educational activities by Pee Dee AHEC does not imply endorsement by Pee Dee AHEC, SCNA or ANCC of any commercial products displayed in conjunction with activities.
Credits Available
  • Social Worker
    SC Board of Social Work Examiners (Non-SW)
    Credit Statement
    This program is approved for 5 non-social work hours of continuing education by Pee Dee AHEC, a part of the South Carolina AHEC system, as defined by the South Carolina Board of Social Work Examiners.
  • Counsleors/Therapist
    SC Board of Examiners for Professional Counselors
    Credit Statement
    This program is approved for 5 hours of continuing education by Pee Dee AHEC, a division of SC AHEC, under its accreditation by the South Carolina Board of Examiners for Licensed Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists.
  • All other participants
    Area Health Education Consortium
    Credit Statement
    This program provides 0.5 CEUs by Pee Dee AHEC and meets South Carolina AHEC Best Practice Standards.
Locations/Participation Options
  • Location:
    Florence , SC Details

If you have questions about the credits, location/video conference information, or any other details specific to this particular program, please reach out to the contact(s) below:

  • Name:
    Kimberly Morris
  • Name:
    Nita Jackson
If you have questions related to registering or using the AHEC Learning Portal, please contact