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Communicating and Collaborating Across Generations

Program Date & Time:
August 14, 2024 | 9:00am-10:30am
  • Webinar
Registration Fee:
View flyer (PDF)
Additional Details
Instructional Hours:
Registration Deadline:
8/13/24 11:59 PM
Cancellation Deadline:
8/13/24 11:59 PM
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Through this course, Communicating & Collaborating Across Generations, healthcare workers will gain knowledge of the five working generations in the workforce today, strengthening their knowledge and understanding of generational diversity. They will develop skills, through the sharing of tools and resources, that focus on improving intergenerational communication and collaboration to build stronger teams and workplaces across Health and Human Service disciplines. Why it matters: As a new generation (Gen Z b. 1996-2012) enters the workforce, it is more important than ever for healthcare workers to strengthen their understanding of generational diversity, developing a new lens in which to see themselves and others in the workplace. 60% of respondents to a recent online poll stated that being part of a generation negatively influences how they’re treated at work. A lack of understanding of the strengths that each generation brings to the workplace can lead to communication breakdowns, poor patient/client service delivery, low team morale, and higher employee turnover.

At the completion of this activity, participants will be able to:

  • Recognize and use best practices to improve intergenerational workplace communication and collaboration.
  • Identify skills and techniques available to build stronger workplaces and improve overall client service delivery.
  • Discover a strengths-based view of how different generations contribute to the workforce, learning to seek new opportunities and team growth rather than insurmountable individual differences and barriers to effective teamwork.
  • Bolster team connection and relationship building, contributing to a positive and energizing workplace environment.
Pee Dee AHEC’s conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials. Speakers have signed a vested interest form declaring any conflict of interest in education activities.
Credits Available
  • Social Worker
    SC Board of Social Work Examiners
    Credit Statement
    This program is approved for 1.5 social work hours of continuing education by Pee Dee AHEC, a part of the South Carolina AHEC system, as defined by the South Carolina Board of Social Work Examiners.
  • Counselor/Therapist
    SC Board of Examiners for Professional Counselors
    Credit Statement
    This program is approved for 1.5 hours of continuing education by Pee Dee AHEC, a division of SC AHEC, under its accreditation by the South Carolina Board of Examiners for Licensed Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists.
  • All other participants
    Area Health Education Consortium
    Credit Statement
    This program provides 0.15 CEUs by Pee Dee AHEC and meets South Carolina AHEC Best Practice Standards.
Locations/Participation Options

If you have questions about the credits, location/video conference information, or any other details specific to this particular program, please reach out to the contact(s) below:

  • Name:
    Kimberly Morris
  • Name:
    Nita Jackson
If you have questions related to registering or using the AHEC Learning Portal, please contact